Fox Rent a Car Mexico and Mex Rent Car Review

When I decided to use a long weekend to fly down to Mexico, I opted to rent a car because I wanted the freedom to go where I wanted.  I often like to use tours when I’m in a country for a while, but since I was short on time, I needed to be flexible. I really wanted a budget car rental in Mexico, and I ended up using Mex Rent Car (affiliated with Fox Rent a Car Mexico).

Since I trust Skyscanner for my flights, I have also started using them for my car rentals as well (I used them for my road trip around Israel and now a road trip Mexico!).  I found the best deal that I’ve ever seen for $1 a day. WHAT?

Well, ok then!  I combed through the small print, and it seemed to align with what I come to expect from a rental car agency.  I wanted unlimited miles, Full to Full gas, and an automatic.

So I ended up booking with them for my Mexican road trip to Valle de Bravo. If you’re considering driving in Mexico, chec out this Yucatan Itinerary!

Difference Between Mex Rent Car and Fox Rent a Car Mexico?

As far as I could tell, Fox Car Rentals is the global name, and Mex Rent Car is the local.  I was picked up by a Mex Rent Car shuttle to take me to the rental lot, and the rental agency said “Mex Rent Car” on it, but the license plate frame said Fox.

You don’t get views like this if you don’t have a car!

Mexico City Car Rental Insurance Cost

I have definitely heard of scams happening with Mexico car rental insurance cost before.  I’m honestly not sure if it was a scam or not. I know that my base rental was $1 a day, so I opted for the insurance that was like $6 a day more.  When I arrived in Mexico City, the car rental insurance I already paid for “wasn’t enough,” and I was asked to pay more.

Honestly, it was such a small addition in the grand scheme of things, that I didn’t fight it.  I asked about it (and had my Mexican friend ask just in case it was because I was foreign), but it’s apparently standard.  The insurance that I pre-purchased was only for the car itself. The extra insurance I was forced to get was for anything else I might hit.

Based on the driving habits in Latin America that I saw when I went to Peru and Panama, I decided that extra $5 or so a day seemed worth it, lol.  Peace of mind is important!

Perk of own car: Get there before the tourists!

Any Other Scams To Worry About?

Deposit

I had read some reviews of deposit scams for some other companies, but I saw not one Mex Rent a Car review that said it would be a problem with them.  He told me there would be a hold placed on my card, and when I returned, so would the money.

When I came to drop off the car their machine was mysteriously “not working,” and my red flag popped up.  However, I just had to go back to the booth at the airport to have it returned, and since I had to go to the airport anyway to fly home…no problemo.  I guess it really was broken and not “mysteriously.”  So, no worries there!

The Ol’ Bait and Switch

I want to be completely up front that this did not happen to me, but I did observe it.  Once I arrived at the Mex Rent Car office (just outside the airport), while I was waiting, I overheard a conversation from another customer.  

Apparently, the other customer had booked a car in a certain fare class that was no longer available.  The car rental agency wanted to upsize them to the next level but make the customer pay. I, of course, agree with the customer, that that should not be her problem, and that the agency should eat the cost of the price difference as it was their fault.

I’m not sure how it was resolved since my car was ready, and I wanted to scoot off to my hotel near Teotihuacan since it was late.  

This was definitely worth waking up to see!

Customer Service

Overall, I thought they did an excellent job.  The Mex Rent Car/Fox Rent a Car Mexico desk was open even though I flew in late.  The man there spoke English, and he very quickly processed my reservation. A large, clean shuttle came to pick me up to take me to my car.  And I was encouraged to take pictures of the car (for damage) before I left.

End Result: Mex Rent Car Review

This is definitely a company that I would use again!  I do feel for the couple that was having some issues at the counter, but I didn’t hear/know enough about it to be able to fully discredit my positive experience.  The car was comfortable and totally adequate for my journey around Mexico! I would recommend 🙂

You might also want to read up on driving in Mexico tips to drive your rental car safely!